Privacy Policy

Pocantra is operated by AVENKARA CO., LTD., registered in Thailand under registration number 0105568115817.

Registered office: 689, Bhiraj Tower at EmQuartier, 30th Floor, Sukhumvit Road, Khlong Tan Nuea, Watthana, Bangkok, Thailand.

We collect the information you provide when you create or edit a profile, including names, headlines, photos, links, social handles, phone numbers, email addresses, locations, and other profile content you choose to publish.

If you create an account, save a profile, request NFC cards, or contact us, we may collect your name, email address, phone or messenger contact, order details, delivery information, profile URL, and support messages.

We also collect limited technical data such as device, browser, approximate location, usage events, page views, link clicks, and security logs so we can operate, improve, and protect the service.

When you choose Share My Contact on a profile and confirm sharing, Pocantra stores your name, email and/or phone number, optional note, submission time, and available card source information for that profile owner. The owner can view these details in Connections and update the relationship status manually. Existing WhatsApp contact records remain available to their receiving owners.

Pocantra processes submitted Connections to store and share them with the receiving profile owner and protect the contact-sharing service. The receiving owner decides how to use the details for their own contact relationships. Submission does not sign you up for Pocantra marketing or automated follow-up by Pocantra.

If the owner has configured WhatsApp, the form explains that submitting it can open WhatsApp after your details are saved. The prepared message contains the details you shared; WhatsApp receives them when the link opens. You decide whether to press Send in WhatsApp. If the transition is blocked, Open WhatsApp lets you try again. Not sending the message does not undo your saved Pocantra submission.

We use information to create and display digital profiles, save and recover drafts, provide account access, respond to support requests, process card requests, improve onboarding, measure product usage, prevent abuse, and comply with legal or payment obligations.

When payments are enabled, payment details are processed by Stripe or another payment provider. We do not store full card numbers on Pocantra servers.

We do not sell personal information. We may share information with service providers that help us run the product, including hosting, database, file storage, email delivery, analytics, payment processing, support, security, and operations tools.

We may disclose information if required by law, to protect rights and safety, to prevent fraud or abuse, or as part of a business transfer such as a merger, acquisition, or sale of assets.

Pocantra uses essential cookies and browser storage for login sessions, draft recovery, edit continuity, security, and core product behavior. When enabled, Google Analytics helps us understand onboarding, profile activation, page views, cards, checkout, and purchases. Meta advertising and conversion measurement helps us understand paid campaign performance.

When enabled on Event Ready pages, OpenAI Ads measures page visits, checkout starts, and completed purchases. This may involve advertising and browser identifiers, page context, technical browser and network data, product information, and purchase amount and currency. We may retain the advertising identifiers with the relevant order to connect a confirmed payment to its advertising source. Our server-side OpenAI purchase reports do not include your name, email, phone number, or delivery address.

More detail is available in the Cookie Policy.

We keep information for as long as needed to provide the service, operate accounts, fulfill orders, resolve disputes, keep security records, and meet legal or financial obligations.

Submitted Connections do not currently expire automatically. Removing a Connection requires an authorized manual action; changing its relationship status does not delete it. No fixed Connections deletion deadline is currently enforced.

Recovery backups are separate copies and may contain Connections and other service information. Removing an active Connection does not immediately remove every existing recovery copy. Special restore copies currently have no configured automatic expiry. Provider recovery and storage arrangements are separate, and deleting a restore copy does not guarantee immediate physical destruction of every provider-managed copy. Deletion in Pocantra also does not delete copies independently held by the receiving profile owner or WhatsApp.

We use reasonable technical and organizational measures to protect information. No online service is perfectly secure, so you should avoid publishing private or sensitive information on a public profile.

For privacy questions, account deletion, or requests to access, correct or delete your information, contact support@pocantra.com.

For a submitted Connection, include the receiving profile URL and approximate submission date where available. We may ask for information needed to verify your identity and authority before providing personal information or authorizing changes. Requests are subject to applicable legal requirements; this contact route does not itself delete a record or an external copy.